Privacy Policy

Last Updated: June 22, 2026

1. Introduction

At Arrowhead Imports (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding the personal information you share with us.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit appointment requests, or otherwise interact with our services online.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Vehicle information (make, model, year, service needs)

  • Appointment request details or messages you submit

Automatically Collected Information

When you visit our website, we may automatically collect certain information, such as:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the website

  • General website usage data

This information helps us understand how visitors use our website and improve performance.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Scheduling and managing service appointments

  • Responding to inquiries and customer requests

  • Providing service updates and reminders

  • Improving website functionality and user experience

  • Customer support and communication

  • Sending marketing or promotional communications (only where permitted by law or with consent)

We do not use your information for unrelated purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience.

What Cookies Do:

  • Help the website function properly

  • Remember user preferences

  • Analyze website traffic and performance

Analytics and Tracking:

We may use tools such as Google Analytics to understand website usage patterns.

Advertising Technologies:

If applicable, we may use advertising or remarketing tools to display relevant content or promotions.

Cookie Management:

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

5. How We Share Information

We may share your information only in the following situations:

  • With trusted service providers who assist in operating our website or business (e.g., hosting, scheduling, analytics)

  • When required to comply with legal obligations, court orders, or government requests

  • In connection with a business transfer, such as a sale, merger, or restructuring

We do not sell, rent, or trade your personal information to third parties.

6. Data Security

We take reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

  • The right to access the personal information we hold about you

  • The right to request corrections or updates

  • The right to request deletion of your personal information (where legally applicable)

  • The right to opt out of marketing communications at any time

To exercise these rights, please contact us using the information provided below.

8. Third-Party Services

We may use third-party services to operate our website and business functions, including:

  • Google Analytics (website traffic analysis)

  • Google Maps (location and directions)

  • Appointment scheduling software or CRM tools

  • Social media platforms (if embedded or linked)

These third parties may collect or process data according to their own privacy policies.

9. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child under 13, we will take steps to delete it.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

  • Updates will be posted on this page

  • The “Last Updated” date will be revised accordingly

  • Continued use of the website after changes means you accept the updated policy

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you may contact us:

Arrowhead Imports

8643 W Kelton Ln #101, Peoria, AZ 85382, United States
Email: info@arrowheadimports.com
Phone: (602) 464-6556