Terms of Service
Last Updated: June 22, 2026
1. Introduction
Welcome to Arrowhead Imports (“we,” “our,” or “us”). By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should not use our website.
These Terms govern your use of our website and do not replace any separate agreements made in connection with vehicle repair or maintenance services provided by Arrowhead Imports.
2. Website Use
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit others from using the website.
Permitted use includes:
Browsing service information
Requesting appointments
Contacting our shop for inquiries
Prohibited activities include:
Attempting to gain unauthorized access to the website or servers
Using the website for fraudulent or harmful purposes
Copying or scraping content for commercial use without permission
Uploading malicious software or interfering with site functionality
While we strive to ensure accuracy, all information on this website is provided for general informational purposes only and may be updated or changed without notice.
3. Automotive Services Disclaimer
All automotive services provided by Arrowhead Imports are subject to vehicle inspection and diagnosis.
Initial service estimates are based on information provided and may change once the vehicle is inspected.
Repair recommendations may vary depending on the condition, age, and history of the vehicle.
Parts availability may affect service timelines and completion dates.
All pricing is subject to confirmation and approval before any additional work is performed.
We make every effort to provide accurate and reliable service information; however, unforeseen issues may arise during diagnostics or repairs.
4. Appointment Requests
Submitting an appointment request through our website does not guarantee confirmation.
All appointments must be confirmed by Arrowhead Imports via phone, email, or text message.
Customers are responsible for providing accurate and current contact information.
We are not responsible for missed appointments due to incorrect or incomplete contact details.
Cancellation and Rescheduling:
We kindly request that customers provide reasonable notice for cancellations or rescheduling. Repeated no-shows may result in limitations on future bookings.
5. Estimates and Payments
All repair estimates provided by Arrowhead Imports are approximations based on initial inspection.
Additional repairs or services discovered during work will require prior customer approval.
We will contact you before performing any work that exceeds the approved estimate.
Accepted payment methods may include cash, credit/debit cards, and other methods communicated at the time of service.
Payment is due in full upon completion of services unless otherwise agreed in writing.
Vehicles may be held until full payment is received.
6. Warranty Information
Arrowhead Imports may provide limited warranties on labor and/or parts, depending on the type of service performed.
Labor warranties cover workmanship only and do not cover unrelated vehicle issues.
Parts warranties are limited to the manufacturer’s warranty, if applicable.
Warranties do not cover damage caused by misuse, neglect, accidents, or third-party repairs.
Any warranty claims must be accompanied by proof of service.
Specific warranty terms may vary by job and will be communicated at the time of repair.
7. Intellectual Property
All content on this website, including text, images, logos, graphics, and design elements, is the property of Arrowhead Imports unless otherwise stated.
You may not reproduce, distribute, modify, or republish any content without prior written permission.
Unauthorized use of website materials may violate copyright, trademark, and other applicable laws.
8. Third-Party Links
Our website may contain links to third-party websites for convenience or informational purposes.
We are not responsible for the content, accuracy, or practices of any third-party websites. Accessing external links is at your own risk.
9. Limitation of Liability
This website is provided on an “as is” and “as available” basis.
To the fullest extent permitted by law:
Arrowhead Imports makes no warranties regarding website accuracy, reliability, or availability.
We are not liable for any damages arising from the use or inability to use this website.
We are not responsible for decisions made based on website content, including service descriptions or pricing information.
Automotive repair services are governed separately by direct service agreements and invoices.
10. Changes to Terms
Arrowhead Imports reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.
Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the website after changes constitutes acceptance of the updated Terms.